Counterclaim

The perfect tool to manage EU directive 261. With this post-flight reporting system, airlines get access to unique reports that will contribute to significant time and cost reductions.

The reports include valuable insight based on earlier convictions and will provide airlines with a clear indication of which claims you should take to court – and win – and which ones you should pay.

We support all airlines flying within the EU/EEA/UK with unique independent flight reports. We call it COUNTERCLAIM

Minimize your legal costs

All airlines flying within EU/EEA/UK have a responsibility to compensate passengers for delay, cancellation and missed connections according to EU directive 261/2004.

Post-flight data reports are easily generated via COUNTERCLAIM. The data can be used to counteract passenger claims based on EU directive 261 and ensure fair treatment during lawsuits.

Do like other large airlines

Several airlines already use this reporting system today. With similar COUNTERCLAIM reports 85-90% of court cases are won!

What does the report include?
• Flight assessment
• Summary of incident
• Lawsuit winning chance prediction

Counterclaim

This AIR SUPPORT post-flight reporting system includes valuable insight based on earlier convictions and will provide airlines with a clear indication of which claims you should take to court (and win) – and which ones you should pay.

 

Airlines have been responsible for compensation of passengers’ delay, cancelation and missed connections since 2004 according the EU directive 261.

 

COUNTERCLAIM reports include:

• Flight assessment
• Summary of incident
• Lawsuit winning chance prediction

 

Airlines only need to provide a few details (i.e. IATA delay codes, tail number, time and date for the incident) to get a detailed report and prediction. You’ll receive an unique access to this post-flight report with data based on more than 65.000 flight reports, IATA statistics, NOTAM/METAR and most importantly insight into previous court verdicts – all delivered to you in one report.

Request counterclaim report hereI want to sign-up for Counterclaim report service

Price and terms

  • Low-cost per report, based on the number of reports you order per month
  • Quick flight assessment feedback – 5 working days
  • Get a fast track response time for a small extra fee

Each month we can deliver up to an average of 4.000 reports via an automated process any airline large or small can benefit from.

Do you want to know more?

Contact our sales team for more information about COUNTERCLAIM

> Email sales@airsupport.dk

> Or call +45 7533 8889